Pay Schedule
Payroll: Frequently Asked Questions
When will I be paid for the dates I worked?
Every district works on one of four different pay schedules. Pay periods vary between these schedules. An alphabetical list of Edustaff districts and their respective pay schedules can be viewed and downloaded on this page.
Employees must be approved for a position before pay can be issued. To check your employee status, log into your Edustaff account. Navigate to the “Access” tab on the left side of the screen, then select “Organizations & Positions” from the drop down. Click on the district and position you’re inquiring about under “Approval Status” on that tab. If the position is red, it means you are currently not approved to work in that position. If it is green, it means that you can work in that position.
Any missing pay may be reported here. We will work as quickly as possible to ensure you are properly paid for the days you worked.
Where can I view pay rates?
Where can I view and download my pay stubs?
You can view your pay stubs by first logging into your Edustaff account. Next, select “Payroll” on the left-hand side of the screen, then “Pay Stubs” from the drop down. Navigate to the stub and corresponding date you are looking for, then click “VIEW PAY CHECK.” To download, click “Print” in the top left corner of the pay stub. From the printer drop-down menu, choose “Save as PDF.”
When will I receive my monthly bonus?
Monthly bonuses can only be processed once all days of the month have been paid out already. If a pay period includes any of the bonus month dates (e.g. inquiring about a June bonus, current pay period starts on June 30th), then the bonus cannot be paid out until the following pay period.
Why aren’t Federal Taxes being withheld from my paycheck?
There is a minimum earnings threshold that your pay needs to meet on a biweekly basis before Federal Taxes will be withheld. This threshold varies based on your filing status. To view your earnings threshold, the IRS Wage Table can be viewed here.
If you don’t anticipate your pay surpassing the threshold, but still wish to have taxes withheld to ensure that you do not owe, you can add an “Extra Withholding” amount to your tax settings. To do so, log into your Edustaff account. Next, select “Payroll” on the left-hand side of the screen, then select the “Tax Information” tab from the drop down. Click on the blue “Edit” button and enter a withholding amount (can be changed to a percentage with the “$” dropdown). This can be a set flat dollar amount or a percentage of your pay. Please note that by choosing a flat amount, it will be withheld regardless of your pay.
Why aren’t State Taxes being withheld from my paycheck?
States taxes are only not withheld when you are exempt from paying them. To check this, log into your Edustaff account -> Click on the “Tax Information” tab -> Look under Step 8a, “A Michigan Income tax liability is not expected this year.” Make sure that this is set to “No” if you are not exempt from paying State Taxes. By selecting yes, you are claiming exemption.
Why are the Federal Taxes being withheld from my paycheck higher than expected?
If you have selected “Multiple Jobs” for Step 2c or have entered anything for Step 4a “Other Income,” then you will likely be taxed at a much higher rate. By doing either of these, you are effectively reporting to the IRS that these income sources are not already being taxed. If you are already having taxes taken from these income sources, then you do not have to report them in your Tax Information through Edustaff.
How do I access my W2?
If you are registered through W2Copy, you can go to this website. Click “Employee Login,” and enter your e-mail address and password. The password will be your full SSN (no hyphens or spaces). Once you are signed in, you can access your W2. Edustaff’s company code for W2Copy is IW00551.
If you are not registered through W2Copy, you will receive your W2 via mail. If you did not receive it or if this request is for a past W2, you can reach us here.
Where can I view employee benefits?
First, log into your Edustaff account, then select “Resources” on the left-hand side of the screen. Select the “Employee Files and Resources” tab from the drop down. Insurance information will be located under the “Employee MEC Documents” section.
Where can I update my banking information?
First, log into your Edustaff account, then select “Payroll” on the left-hand side of the screen. Click on the “Banking Information” tab from the drop down. To add an account, click the blue “Edit” button and click “Add Account.” Confirm the percentages that will be deposited into each account. Note that when the 2nd account says “100%,” this refers to 100% of the remaining pay. Once this change has been requested, please look out for an email from one of our payroll specialists. To confirm your request with them, you will need to submit a copy of your Government-Issued Photo ID.
Why do I need to submit my Government-Issued Photo ID for a banking change to be approved?
This requirement is in place to prevent fraudulent attempts from being processed on your banking information. By confirming that you are the one requesting a change, we can safely prevent scammers from attempting to steal money from our employees. Edustaff has saved employees hundreds of thousands of dollars through this implementation, and we will continue to strive to keep our employees’ accounts safe.
I had the wrong bank info listed and my wages were deposited into the wrong account. Now what?
If the old bank account is closed or not in your name, the funds will be returned by your bank. Once the funds have been returned and a new account has been added, we will redeposit the funds accordingly. For more information on how to change your banking information, refer to question 11.
I had the wrong bank info listed and my wages were deposited into the wrong account. Now what?
If the old bank account is closed or not in your name, the funds will be returned by your bank. Once the funds have been returned and a new account has been added, we will redeposit the funds accordingly. For more information on how to change your banking information, refer to question 11.
Why did I receive a pay card in the mail instead of a direct deposit?
When direct deposit information is left empty or if you request a pay card, we will send out a Comdata/Fintwist pay card to your address on file prior to pay date. We are unable to send paper checks or leave wages unpaid.
To add direct deposit, first log into your Edustaff account, then select “Payroll” on the left-hand side of the screen. Click on the “Banking Information” tab from the drop down. Until this new account is added and approved, however, your future funds will continue to be deposited onto the pay card.
What employment information can Edustaff verify without a signed authorization/release?
Edustaff can safely release the following without an employee signed authorization: Name, position/job title, and dates of employment.
How do I submit my DHS/DHHS paperwork to be filled?
You should have received three pages from DHS. We require all three original (PDF format) pages to process these forms. We will accept them in one of 3 ways:
1. Scan the forms and send a PDF formatted (not an image) version to this email.
2. Download the forms that are available in your DHS portal and email them here as an attachment. You can access MiBridges from your phone or computer to download the prefilled forms.
3. Ask your case worker to email the form here.
What information does Edustaff report to DHS?
Employers are required to fulfill DHS reporting requirements. We are obligated to send all necessary income information to the county DHS office. As a courtesy, we commit to sending a copy to you as well.
How do I request an Employer statement?
Submit a request including all letter requirements, the name of the business requesting it, and business fax number/email address. If this is for DHS/DHHS or the state, please provide your case number and the county. A copy of the letter will be provided to the Verifier once it is submitted and their contact information is received.
What is your Verification of Employment turnaround time?
We process each Verification of Employment within 7 business days.