My district is switching to Edustaff.
What does this mean for me as a substitute or support staff member?
You're in good hands.
At Edustaff, we support thousands of school employees every day and have helped many successfully navigate this same transition. We understand the process can feel overwhelming, and we’re here to make it as smooth, clear, and supportive as possible.
What you can expect from us:
What matters most to you matters most to us.
Your Community
We understand the important role school staff play in their communities. We’re committed to supporting the schools and people who make them stronger.
Your Students
The work you do matters to students every day. Our goal is to ensure every classroom has a teacher and that student learning is always the focus.
You
We know this change affects you personally. Our team is here to provide clear communication, reliable support, and guidance along the way.
Frequently Asked Questions
Questions about Edustaff
Who is Edustaff?
Edustaff is a national education workforce solutions partner that supports public school districts with recruiting, onboarding, payroll services, compliance, staff management, and additional district support as needed.
Edustaff focuses on helping districts recruit and support qualified local residents who want to make a difference in their school communities.
What role will Edustaff play in my school district?
Edustaff provides recruiting, onboarding, payroll, compliance, staff management, and employee support services.
Edustaff does not make administrative, curriculum, budget, or board-level decisions for the school districts we partner with.
How is Edustaff different from Frontline or Red Rover?
Edustaff is a workforce solutions and staffing partner.
Frontline and Red Rover are absence management software platforms. They help districts manage absences and job postings, but they do not serve the same employer or workforce management role as Edustaff.
Why would a district use a third-party staffing partner?
School districts may seek third-party staffing support to help with recruiting, payroll, compliance, onboarding, and substitute staff management.
This support allows administrators and district teams to spend more time focused on students, staff, and school operations.
How does a partnership with Edustaff help students?
Edustaff supports students by helping districts recruit, onboard, and place qualified individuals into school vacancies.
The goal is to improve coverage, maintain continuity, and help schools keep instruction and operations moving.
Is there a substitute shortage?
Staffing needs vary by district, role, school, and day of the week. Some assignments may fill quickly, while other roles, schools, or time periods may remain harder to cover.
Districts often seek additional staffing support to strengthen recruiting, improve fill rates, manage compliance, and reduce the administrative burden of filling absences and vacancies.
How does an Edustaff partnership affect the local community?
Edustaff is focused on supporting the communities of our district partners.
We prioritize recruiting qualified local residents, including current substitutes and support staff. Many of our employees are parents and retired teachers looking to make an impact in their community. Edustaff also supports district partner initiatives that strengthen local schools.
Questions about employment and job security
Who will be my employer going forward?
Edustaff would serve as the employer for substitutes and applicable support staff included in the district partnership.
The district would continue to determine district needs, open positions, qualifications, and preferred staff according to applicable state, local, and district requirements.
Will current substitutes and support staff be able to continue working?
Yes. Current substitutes and support staff are encouraged to continue working.
The district will continue to set expectations for who is qualified to serve in its schools. Individuals must meet applicable state, district, background check, licensing, and role-specific requirements before being placed.
Which roles will be affected by this partnership?
The school district will provide information and notify all applicable staff members directly.
Because each district partnership is unique, affected roles will be confirmed by the district as part of the transition communication.
Will I see a reduction in work assignments?
Current substitutes and support staff are encouraged to continue working.
The school district will continue determining open positions, qualifications, and preferred staff. Edustaff’s goal is to support continuity, not disrupt the trusted relationships already in place between schools and the substitutes and support staff who serve them.
Will this partnership affect my pathway to district employment?
Edustaff supports employees who are interested in long-term careers in education.
For example, Edustaff employees may have access to professional development resources and discounted opportunities through Teachers of Tomorrow, which supports individuals pursuing teacher certification. Employees interested in full-time district roles may still apply through the district’s hiring process.
Who will Edustaff employ as substitutes and support staff?
Edustaff prioritizes recruiting qualified individuals from the communities served by our district partners, including current substitutes and support staff who already know the schools, students, and routines.
Will my pay rate be affected by an Edustaff partnership?
Pay rates are established by the school district for its substitute and support staff program. Edustaff does not independently set district pay rates.
Applicable pay rates will be communicated as part of the district’s transition and onboarding process.
What benefits will I receive as an Edustaff employee?
Edustaff provides access to employee benefits, including medical insurance for eligible employees, retirement account options, flexible scheduling, reliable pay options, employee recognition programs, and additional perks.
Full benefit details and eligibility requirements are provided in the Edustaff employee handbook.
Who determines my benefits and eligibility?
Edustaff provides benefit options to eligible employees in accordance with the terms and eligibility requirements outlined in the employee handbook and plan documents.
District-specific items such as open positions, role qualifications, assignment needs, and preferred staff are determined by the school district.
Questions about scheduling and assignments
Will I see a reduction in work assignments?
Current substitutes and support staff are encouraged to continue working.
The school district will continue determining open positions, qualifications, and preferred staff. Edustaff’s goal is to support continuity, not disrupt the trusted relationships already in place between schools and the substitutes and support staff who serve them.
Will my flexibility change as an Edustaff employee?
Edustaff employees can choose assignments based on their schedules, availability, qualifications, and lifestyle needs.
Many employees value the flexibility that comes with working as substitutes and support staff, and Edustaff aims to preserve that flexibility.
Will assignments be handled fairly?
Assignments are available through the district’s preferred absence management software.
Availability, role eligibility, qualifications, and assignment requirements are determined by the school district, along with applicable state and local requirements.
Can the district still request preferred staff?
Yes. With an Edustaff partnership, the school district will continue to determine preferred staff, open positions, and role qualifications.
Where the district uses preferred-substitute or school-request functionality in its absence management system, those preferences can continue to support existing school relationships and continuity.
Am I going to compete with more substitutes for jobs now?
Edustaff recruits and provides staff from the local community to help district partners maintain a healthy fill rate.
Current substitutes and support staff are encouraged to continue working at their preferred locations. The district will continue to determine open positions, qualifications, and preferred staff.
Can my current relationship with the district and schools continue?
Yes. Edustaff would serve as the employer for substitutes and applicable support staff and would encourage existing relationships between employees, schools, and districts to remain in place.
Current substitutes and support staff bring valuable knowledge of school routines, students, staff, and community expectations.
How does Edustaff ensure qualified placements?
Qualifications are determined by each employee’s individual credentials, role eligibility, background check status, and applicable district, state, and local requirements.
Employees are only eligible for assignments that match their approved qualifications and compliance status.
Current substitutes and support staff bring valuable knowledge of school routines, students, staff, and community expectations.
Questions about workplace rights, training and support
What employee voice and workplace rights will I retain?
Edustaff respects employees’ workplace rights under applicable federal, state, and local law.
Employees are encouraged to raise questions, feedback, or concerns through Edustaff’s dedicated support channels. Edustaff does not prohibit employees from attending or participating in public district forums or board meetings on their own time.
How will employee concerns be handled?
Edustaff employees are encouraged to voice concerns through dedicated support and resource channels.
Edustaff prioritizes support, compliance, communication, and respect for applicable employee rights.
What are some ways Edustaff values substitutes and support staff?
Edustaff values excellence, servanthood, and whole-heartedness. We recognize that substitute and support staff positions come with meaningful responsibilities and significant challenges.
Edustaff supports employees through onboarding, training, professional development resources, employee recognition, benefit options, and dedicated support channels.
What is the Edustaff employee experience like?
Many Edustaff employees value the flexibility, training, support, and benefit options available to them while serving their local school communities.
As with any transition, Edustaff’s goal is to provide clear communication, responsive support, and a smooth onboarding experience for employees who want to continue serving students and schools.
Questions about onboarding and paperwork
If I am a current substitute or support staff member, do I need to onboard with Edustaff?
Yes. Existing employees moving to Edustaff will be required to complete onboarding and compliance steps as required by applicable state law, local requirements, district expectations, and Edustaff employment processes.
Edustaff will provide guidance and support throughout the onboarding process.
How will I be notified if my district partners with Edustaff?
If the district moves forward with an Edustaff partnership, the district will notify applicable employees and provide information about the transition process.
Edustaff will also provide onboarding instructions and support to help current substitutes and support staff understand next steps.
Edustaff encourages existing substitutes and support staff to continue serving their district community.
Helpful Resources
We're here to support you.
We know transitions can feel overwhelming. We’re committed to supporting you throughout the process. Our team is here to help every step of the way.